Privacy Policy
How GC Plumbing Services collects, uses and protects your personal information.
Introduction
GC Plumbing Services ("we", "us", "our") is committed to protecting the privacy of individuals who use our website and plumbing services. This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
When you contact us or use our services, we may collect personal information including:
- Your name and contact details (phone number, email address, suburb)
- Details of your plumbing enquiry or service request
- Property address where plumbing work is to be carried out
- Information provided during phone or email correspondence
How We Use Your Information
We use your personal information to:
- Respond to your plumbing enquiries and quote requests
- Provide plumbing services at your property
- Schedule appointments and coordinate service delivery
- Communicate with you about your service or booking
- Maintain records for billing and job history purposes
Information Disclosure
We do not sell, rent or trade your personal information. We may share your information with third parties only where necessary to provide our services (for example, suppliers or subcontractors engaged for a specific job) or where required by law. All third parties are expected to handle your information in accordance with Australian privacy laws.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. We store information securely and limit access to authorised personnel only.
Website Analytics
Our website may use analytics tools to understand how visitors use the site. This data is generally collected in an aggregated and anonymous form and does not identify individual users.
Access and Correction
You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate information. To access or correct your information, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.